Shipping policy

Shipping Policy – Visitors Gifts

1. Processing Time
Orders are processed within 1–3 business days.

2. Delivery Time

• Local delivery: 2–5 business days

• International delivery: 5–12 business days

3. Shipping Fees
Shipping costs are calculated at checkout based on location and order size.

4. Tracking
Once your order is shipped, you will receive a tracking number via email or SMS.

5. Delays
We are not responsible for delays caused by:

• Customs clearance

• Courier issues

• Public holidays

6. Incorrect Address
Customers are responsible for providing accurate shipping information.

Business Address:
Visitors Gifts
VoCo Intercontinental Hotel – Commercial Center
Ibrahim Al Khalil St., Misfalah
Makkah, Saudi Arabia
Gate No. 2 – Shop No. 28

Business Hours:
9:00 AM – 6:00 PM (Saturday – Thursday)

Contact: support@visitorsgifts.com